Privacy Policy

FACECO / TheFace.co

Effective Date: August 1, 2023
Last Updated: December 30, 2025

FACECO (“we,” “our,” or “us”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and share information when you visit TheFace.co, book services, or communicate with us.

By using our website or services, you agree to this Privacy Policy.

1. Information We Collect

a. Information You Provide Directly

We may collect personal information when you:

• Book an appointment
• Fill out a form
• Contact us by email, phone, or social media
• Subscribe to updates or promotions

This may include:

• Name
• Email address
• Phone number
• Appointment details
• Payment information (processed securely by third parties)

b. Booking & Payments (Boulevard)

FACECO uses Boulevard, a third-party booking and payment system, to manage appointments, client records, and transactions.

When you book with us:

• Your data is processed and stored by Boulevard
• Payment details are handled securely by Boulevard or its payment providers
• FACECO does not store full payment card information

Boulevard’s own Privacy Policy also applies.

2. Automatically Collected Information

When you visit our website, we may automatically collect:

• IP address
• Browser type
• Device information
• Pages visited and time spent
• Referring URLs

This data is collected via cookies, analytics tools, and similar technologies to improve website performance and user experience.

3. How We Use Your Information

We use your information to:

• Schedule and manage appointments
• Communicate with you about services or bookings
• Process payments
• Improve our website and services
• Send updates, reminders, or promotional messages (with consent)
• Comply with legal obligations

4. Communications (Email & SMS)

By providing your contact information, you may receive:

• Appointment confirmations and reminders
• Service-related updates
• Occasional promotions or announcements

You may opt out of promotional messages at any time by following unsubscribe instructions or contacting us directly.

5. Cookies & Analytics

We use cookies and analytics tools (such as Google Analytics) to:

• Understand website usage
• Improve functionality
• Optimize content and user experience

You can disable cookies through your browser settings, though some features may not function properly.

6. Sharing of Information

We do not sell your personal information.

We may share information with:

• Service providers (e.g., Boulevard, payment processors)
• Analytics and marketing tools
• Legal authorities if required by law

All third parties are expected to handle your data responsibly.

7. Data Security

We take reasonable measures to protect your personal information. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

8. Your Rights

Depending on your location, you may have the right to:

• Request access to your personal data
• Request corrections or deletion
• Withdraw consent for communications

To make a request, contact us using the information below.

9. Children’s Privacy

Our website and services are not intended for individuals under 18 years of age. We do not knowingly collect data from minors.

10. Changes to This Policy

We may update this Privacy Policy from time to time. Updates will be posted on this page, and continued use of the website indicates acceptance of the changes.

11. Contact Us

If you have questions about this Privacy Policy, contact us at:

Email: joy@theface.co
Call: +1 (949) 779-8396